Posted by Travelbug on Friday, 24. August 2007 at 10:54 Bali Time:
I did my last Garuda flight to Bali and I will be telling friends to not use them. My trip from Perth was supposed to leave at 8 am but didn't leave till 1.30 pm and coming home we were told we couldn't leave because of overbooking and were told we could leave the next day on a flight that didn't exist or fly via Melbourne. After a lot of arguing from my daughter 3 seats appeared. And to top it all we left on a cattle truck (or it seemed that way) We were told that the plane which was used for the Perth run was in maintenance and would be out of service for a few weeks and the replacement plane was small and uncomfortable. Surely they had other planes that was similar to the one that was in maintenance. Arn't Perth customers worth it? Garuda has stopped flying to Darwin and Brisbane. Perhaps we will be next.
Follow Ups:
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- And I agree too shazs Friday, 24. August 2007 at 12:56 Bali Time (0)
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- I agree Original_Mitch Friday, 24. August 2007 at 11:27 Bali Time (2)
- Garuda Darwingirl Friday, 24. August 2007 at 11:48 Bali Time (1)