A friend who is stuck in Melbourne for the night after having his Jetstar flight delayed by 16 hours was told by Jetstar staff at the airport that this is what you get when you travel a budget airline.He was told that these things happen and he should have flown qantas if he didn't want delays. How crazy is that!!!
I have cheap flights booked for March but am thinking of not even using them and just flying with Garuda as it seems jetstar are way more trouble than they are worth..that also seems to be the consensus on the forum here so far. The thing is Jetstar say they are the budget airline yet when you check their normal prices they are only a few dollars different to garuda.