In Reply to: I thought so too posted by Tante on Saturday, 30. December 2006 at 18:57 Bali Time:
My experience with a delayed flight with Qantas could not be any worse for any other airline. I am afraid that when there is a stuff up customer service is non-existent, and you are on your own to find out where your luggage is or what to do next.
Loz