To those who are looking to hire, don't! We just got back from Bali and had organised to hire toys (which thankfully they are no longer doing) a pram, and a porta cot from Bali Baby Hire. BIG mistake!
Now don't get me wrong, I am not someone to complain, but this was a terrible service.
We organised a pick up with them from the airport which was piece of mind, because they offer a baby seat at no extra cost a have all your hire things ready to go....but the driver spent over 45mins driving the streets of Jimbaran looking for our accommodation, which I had advised them of the address 3mths prior!! Mind you this was a late flight leaving Melbourne, so with a tired 20mth old the situation was not ideal.
We then set up our porta cot, which I admit was great and that was the only thing we hired that we didn't have an issue with.
The next morning we opened our bag of hire toys and found flithy toys with all flat batteries. After calling Megan (owner) we were told that they have decided to cancel the hire of toys as they are too hard to keep clean etc. She told me they hadn't been on the website for 2mths (a month after I booked). I asked her then why had she hired out dirty broken toys, she said sorry.
My partner then took our son down the street in the hire pram to the shops and came back very angry at our hire pram which wouldn't go straight. We called Megan(owner of Bali Baby Hire) and we were sent out a replacement, this too was faulty (loose wheel) and on offer of a 2nd replacement we kindly declined.
We were however, given our money back for the pram and toy hire.
We cancelled our return airport transfer with them and was told a staff member would meet us at the airport to pick up the cot and return our desopit. Again there was an issue as our deposit was $50 short. Which the driver then took out of his own pocket.
The mistake I have made was stupid. I now know that Jetstar allows prams, cots, carseats etc for free!!! It was a waste of time and money and drama that you don't need on your holiday.
Hope this helps someone or saves someone some money!