In Reply to: ATM posted by Bruce NZ on Monday, 28. March 2016 at 05:17 Bali Time:
Unfortunately I had the same thing happen to me a few years ago in Kuta. I tried to take 3 million out and it went through the whole transaction but no money so I tried again and same thing. I then went to an internet café and checked my balance and sure enough the money had been taken out of my account. Unfortunately I had used a Permata bank and when I rang the number they said I would have to come in to their head office and lodge a complaint in person.....only catch was head office is in Jakarta. I rang bank back home and was told that because it was a foreign bank out of their jurisdiction. So I lost arounf=d $600 and could do nothing about it so now I am very wary of using ATM's in Bali, only take card for emergency back up.