In Reply to: Will I or Won't I - Villa JBR ? posted by Colleen on Friday, 23. April 2010 at 02:32 Bali Time:
and can understand how, from the description about this property shown there, you were easily enticed to book.
Surely the owners of VRBO have a professional/moral obligation to check-out thoroughly that any property featured by them on their Website really measures-up to the specifications provided on the site - and also that the Villa/s in question are appropriately licensed.
I hope, Colleen, that you have provided VRBO's owners with a full list of the inadequacies - and the unfortunate attitude of the Villa's owner. If VRBO is a credible organisation they will immediately remove this property from their portfolio until they are 100% confident that it meets legal requirements and does provide the services and facilities which it advertises on VRBO.