In Reply to: Airasia posted by Floss on Monday, 7. December 2009 at 09:22 Bali Time:
But I was offered a full refund. I would call them back(nothing to lose) and ask to speak to a supervisor.
I think it all depends on who you speak to. I was told my refund would take between 30 & 60 working days to be processed. It went into my account today. Good luck. Cheers Tinggading