Avoid staying at the Jayakarta in Legian. They don't care about you. I paid to upgrade to have the top room only to be shafted into their worst on arrival. After complaining I was moved the next day still not to where I paid for. Within minutes another 5 arrivals were at reception complaining of similar. Each day you will meet people stating the same issues. They will take your money and then can't care less about your entitlements. Apart from that their prices are ridiculous and people eat and drink outside....who is running this establishment...wake up!!!
I will never stay there again!!! I urge you to stay elsewhere.