Jetstar Penalties shot down!!!


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Posted by Bali_Hai on Monday, 6. August 2007 at 17:30 Bali Time:

says the headline on P 17 Sunday Herald Sun here yesterday in Melbourne.

The substance of the article is "Budget airline Jetstar was ordered by the Civil and Administrative Tribunal to refund $600 it charged a passenger for changing a name on a ticket"

This ruling was expected to force airlines to review their terms whuich imposed heavey penalties for changing a ticket. Apparently this was on a fare from Honolu when one passenger was unable to make the flight. Vcat found Jetstar had received an unfair "windfall" from the penalty.

This, of course brings to mind the same activity by Jetstar regarding some forumites who tried to change a name when one of their party could not make the journey.

Maybe a few more claims will be on the way?????


Clive M



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