As some of you may already know in the past we have had trouble with onlinetravelinsurance which is associated with Mondial assistance, I have always said you never know a travel insurance until you need them.
For those who don't know i will quickly fill you in with our experience.....
I can't believe that year i changed......So i am still at loss as to why i chaanged that one year, my husband fell and we needed travel insurance and they originally knocked him back because he was affected by alcohol 3-4 beers(the 4th one was not finished as it went warm) from 7-11pm we went to bed at around 1ish we walked from panaramma(near peanuts) to bali garden we went to sleep and he woke around 5-5.30isham and fell, he was not in australian standards affected by alcohol he would of been able to drive, they didn't care that my husband didn't get stitched from 5.30-6ish till 11ish not their problem they said yeah well for those who don't know they had a huge fight on their hands on our return and they finally paid, but it left a sour taste in our mouths with them, their words were as a kind guesture i will over turn the boards decision Mmmmm say no more.
I can't believe that year i changed...... Since i had a good experience with toursafe in 1999 we was due to go to bali and back then we used our medical fund travel insurance, a few days before we were due to leave i woke in sudden pain, secondary C the travel insurance had to make no payout due to my dr personally transfering everything for a later date he even rang the travel insurance and told them he had organised everything so there was no claim, they forwarded me a letter with our refund cheque inside saying they would not insure us for our upcoming trip, they had a letter from my Dr and professor, this is when i was 1st introduced to toursafe my travel agent said try them you have nothing to loose so we applied and they were willing to cover us, to their advantage as we never had to make a claim.
I have gone back to my orginal travel insurance TOURSAFE, as some of you may remember on our recent trip Dec / Jan i had major pain it was unexpected while in Bali, well i found YANTO and used him for 5 visits he gave me a receipt for his treatment as it is not cheap(but i was in pain i didn't care how much) I had been tossing up on my return whether to submit to the travel insurance as i wasn't sure if it was claimable i posted it Friday the 9th Feb and received a cheque for FULL payment on Wednesday the 14th Feb, how's that for quick service?
Toursafe you have my business every trip!