Upgrading BGH -best way??


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Posted by Stuff on Wednesday, 22. June 2005 at 19:02 Bali Time:

Hi All! We have booked a package deal through my travel agent for Dec which includes 10 nights accom at BGH - we wish to upgrade our room, and have been told $85 per person to do it through my travel agent, but did my own research and it is a bit cheaper to do it direct through the hotel, which we can do on arrival (subject to availability). I emailed the hotel to ask if we can upgrade before this time and confirm it with credit card payment, and they said yes, but i'm not sure that they catch my drift that we have already booked through travel agent - is it possible to upgrade like this 'independently' of travel agent or is it likely to cause probelms? Does the hotel need our 'booking no' or something like that from our agent? V confused as to the best way to handle. (being students saving any money is appreciated but we do want to guarantee being able to upgrade).

Thanks - sorry that took so long to explain!


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