In Reply to: Air Asia flights July 2011 posted by Fairywren on Wednesday, 11. August 2010 at 19:06 Bali Time:
I gave up at 11.30pm and sent an email to the complaints email address advising them I had been trying for hours and I asked them to confirm the booking and they sent confirmation overnight.
I did try calling the customer service centre but was on hold for an hour before I gave up on that too.
Good luck! :)