In Reply to: mine said "pending"... posted by travellover on Thursday, 12. August 2010 at 07:44 Bali Time:
to them, but was it the online email, if you know what i mean ( just;like the box we writein here on the BTF? or did you get an
email addy and send it to that ( as if you were sending a normal
email?).
My only problem is, that the screen timed out, so i couldn't send
"captures" like you have.
oh and by the way when i submitted my "complaint/query' a message
came back saying "we are very busy, a reply to this will take up
to 5 business days!"....WTF!
...i reckon it'll take that long to get through to the Call centre
anyway!!!
and as for the "livechat" online, that's just a mere 365 minutes
to be attended to....
S