In Reply to: air asia call centre posted by faedy on Thursday, 29. July 2010 at 17:51 Bali Time:
just on AA website (Airport Tax will only be refunded when contacted by the guest. To request for a refund, the guest should send an email to AirportTaxRefund@airasia.com. You will receive an acknowledgment within 15 working days. All Airport Tax refunds shall be subjected to a Processing Fee)