In Reply to: Is it a toll free phone number? posted by dana on Sunday, 4. July 2010 at 09:44 Bali Time:
Hi Dana, I guess its like any other airline or public facility we need to reach in a hurry. It all depends on the time you ring. I have rang AA on a few different occasions and havent been too long getting thru (longer waiting for telstra) .Also have never been charged for my calls on their toll free line. Have always used my best manners when dealing with the person on the recieving end and had nothing but great service from them. Im a great believer in patience and polititeness in dealing with phone operators on the other end as they are doing the best they can.