In Reply to: You are luckier than us posted by madedua on Thursday, 4. February 2010 at 15:13 Bali Time:
Have you spoken to Virgin,probably a stupid question,the fares we had were really special,2 for 1,When I rang Jetstar they asked for letter from the specialist and details of the booking,I faxed them on the 22 Jan and recieved the voucher today so they were quick.I had travel insurance but didn't need to use it.Give Virgin a ring and see if they will match Jetstar.
I hope your husband gets through this okay,I have a good idea what you are both going through,all the very best Joy.