In Reply to: Indo Jet Refund posted by Pelhas on Saturday, 24. October 2009 at 15:35 Bali Time:
Maybe one of our registered BTF Travel Agents can answer this....
if you pay cash to your TA, do they then have to refund you that cash or do you have to take up the battle with Indojet yourself?
As they are acting as your agent I would have thought that this would be part of their duties (to follow up and refund)...but maybe not hey.......fine print and all.
just wondering.
Cheers