We had a bad time staying at the Dewi Sri. Were there from 21st sept till 6th Oct and rooms werent cleaned properly,doona cover never changed,no toilet paper,door not closed several times after cleaners had been. We took all up with management and even had a run in over my mess on the sheets from my tattoo. I was kind enough to strip the bed and inform the cleaners. I was told I had to pay 75,000rph for a misplaced item???? Hang on the item was not misplaced its right here on the floor.
After a big voice raising match with my fiance and the manager we didnt hear anymore about it........... till it was time for us to leave. We left our cases at the reception as we didnt need to go to airport till 10pm,checked out of room at 6pm tagged all our bags and off we went for dinner and drinks with friends. We got back loaded the car and went to airport. Got stopped by customs guys when we first arrived and told to open THIS bag. We tried to open the bag but the lock had been smashed in....... all 6 of our bags had the locks smashed in. They had to ut the zip part and get the lock off, I thought ok whats going on whats in the bag but ohhh sorry wrong bag.So here is bag 2 with smashed lock that the zip has to be cut and then breaks. We had to get the bag wrapped which cost us and all it was in the bag was I had 1 to many stella sprays in the bag, I had to take it out and move it to another bag. Would be fine if I could open the loody lock.Gave the spray to the gaurd and went to check in.
When we got home we had to cut the locks with bolt cutters as there was noooo way we could get a key in those locks. I think thats payback for the bloody sheet,I am going to inform my travel agent and wont be staying at the Dewi Sri again. I also hated Donna and Eni asking me to buy everytime I went down the lane,if I wanted to but I would walk into your shop and buy arrggggg. Other than that it was a fantastic 16 days and cant wait for June next year to go again.