In Reply to: Consumer protection posted by smokie on Wednesday, 30. September 2009 at 09:18 Bali Time:
no real help.
They can arrange "concilliation" only between parties, and if one party won't talk, then that's it!
The results that they have got have come from them refering people to CC dispute procedures, so in other words, CA can do nothing.
You will however get heaps of sympathy from them.