In Reply to: often when you book through an agent posted by nasicampur on Monday, 17. August 2009 at 16:10 Bali Time:
do is email the resort with the details your agent has given you and they can then put the two together when the Agent has forwarded the resort your booking details.
I have done this on many occasions - I dont see it as going over the Agent's head, just ensuring that I am doing everything I can to arrange all the details.