In Reply to: KP email response time ? posted by Johhno on Wednesday, 29. July 2009 at 18:17 Bali Time:
I had the same problem last week trying to get confirmation via email so I phoned them and was told they were having troubles with their emails. I faxed them and had written confirmation the same day. The fax number from Australia is 0015 62 361 755 700.
Good Luck