In Reply to: ripped off posted by judone on Saturday, 25. July 2009 at 17:42 Bali Time:
in detail, I agree with you writing them an email and asking for them to look into it and you have asked them the right question.
But I would still get that little s**t and break his/her hands and as for the thief, those safe rooms are easy to break into, its not a outside job, it's and inside job, they had to use either a swipe card or a key to gain access.
They better give you the right answers and refund the money.
Good Luck and let us know please.