In Reply to: Who is at fault though? posted by 1Sue on Monday, 20. July 2009 at 12:00 Bali Time:
Dont get me wrong I am not strongly complaining about A/A at all,I can understand the economics of cancelling a flight and combining with another one an hour later.If or when "connecting" through K/L if there was a flight 2.5 hours after scheduled landing in K/L and another 1 hour later I would always book the later flight,just in case,even though it doesnt take long to actually transit and we are all keen to get to our destination.
We personally have 14 flights already booked with A/A,plus with other budget airlines, which we wouldnt have booked with them if we were not happy with their service etc.
Ted