In Reply to: Indo Jet posted by Glynn on Monday, 22. June 2009 at 10:34 Bali Time:
I flew last Saturday - supposed to be Indo but was transferred to Virgin- all fine
ON THE WAY BACK THOUGH
Called to confirm flight on Thursday 'yes we will be going and if we dont and anything changes we will contact you. Made sure they called the hotel I was staying at to leave message is required. 'not a prob they say.
Saturday just gone- home time- packing up and ready to check out of hotel!!!
Had a call from an Indojet person in bali to confirm a DOB of someone that was travelling with us- Thought I would confirm the flight 'oh no didnt you get message?' What message I say.
Turns out we were transferred to a flight at 2am the next morning. NOT HAPPY. Had to run around- organise another room for us for the night. Got very angry as travelling with kids- if not kids it would have been easier but boy I was mad.
Yes we did get home in the end but to be honest if I was booked with them Id be checking and double checking. Service not good enough.