In Reply to: Jayakarta full help posted by GertandVon on Saturday, 2. May 2009 at 21:28 Bali Time:
They may not actually be full, but travel agents tentatively book rooms for the popular periods in the popular hotels and if they do not fill them they are then released. We learnt this from our agent who got us into a particular hotel one year that we couldn't book with direct. Hotels also get more money if use travel agents.