In Reply to: Jetstar, Has anyone had this problem ? posted by jasperstormcloud on Tuesday, 10. March 2009 at 17:26 Bali Time:
If by credit card, your bank will refund the money (well 'credit' your card), as they have approved/authorised a transaction and you didn't recieve your purchase.
I purchased tickets with Ansett,then they went broke - the bank credited my account (credit) with the full amount for the transaction. Telling me the above explanation.