In Reply to: Bank ? Maybe; But ? posted by jasperstormcloud on Tuesday, 10. March 2009 at 18:06 Bali Time:
have a habit of their computer ' going down' just at the end of a transaction. I booked a domestic flight for family member yesterday, al payment confirmed, even booked the seats and then when I tried to print the ticket it all disappeared and no record of my transaction.
I had to sit on the phone for 20 minutes until the music stopped and someone could speak before I was able to insist I had the booking.
IF you have a printed record, they must honour the booking.
Good luck though, it's like trying to reach Hogwarts.