In Reply to: Help need regarding Jetstar cancellation posted by Sueand kids on Tuesday, 10. June 2008 at 17:32 Bali Time:
Hi Sueandkids
myhusband and i had FF trip planned last year with Qantas booked 5 months in advance from Cairns. Qantas cancelled the Darwin to Denpasar route (now run by Airnorth as we know) and i was told the same thing when it happened to wait and that we would be contacted. I did however ring them twice a week for a few weeks until someone knew what was happening and then one month later someone knew and i can tell you i was very nervous and an alternate plan had to be made of which we had choices at their expense and they were very helpful. We eventually went a different way with Garuda and they paid all the difference. Good luck but i do think it will work out fingers crossed.
Parisse