In Reply to: Help need regarding Jetstar cancellation posted by Sueand kids on Tuesday, 10. June 2008 at 17:32 Bali Time:
Any way YOU can actually contact Jetstar.
No bloody way.
All you can do is post a letter and hope for a reply a few months later.
You can complain to Dept.Consumer Affairs. You will need to see where they are in your state but they are pretty good.