In Reply to: MBR booking direct posted by helenb on Tuesday, 7. August 2007 at 10:27 Bali Time:
at Melasti last October - maybe they are not taking direct bookings as they are getting pretty busy - not too sure. We didn't pay anywhere near $100US a night either.
If they can't help you maybe try another hotel. We have used FF points many times and always booked direct as it has worked out a lot better in price than booking through a TA.
In my opinion there is no way MBR is worth $100US per night.
They didn't require any payment up front and we only paid in full when we checked out.
If you do manage to book direct be sure to keep a copy correspondence though as we did have a bit of an issue with the cost quoted but it was all sorted out as I had it in writing and had taken all the emails with me.