In Reply to: Our experience with Covermore Insurance posted by trotical on Tuesday, 10. July 2007 at 11:26 Bali Time:
I had the same problems almost as you with Covermore.
Back in 2005, I had booked a round the world trip with Flight Centre and used Covermore for the insurance.
Anyway I got seriously ill about a month or two before the trip and had to cancel. I had all the required letters etc from my doctor and submitted this to Covermore.
After 6 months still nothing. (With many phone calls on my part to both Flight Centre and Covermore)
The total trip cost was something like 15000 Aussie dollars. Only after my lawyer sent a letter to them warning of court action did they do something about it. After they got the letter 3 days later, all my expenses were debited back into my account.
Flight Centre was no help either.