In Reply to: You are probably right, posted by Fiona on Sunday, 10. February 2013 at 10:47 Bali Time:
You are correct in that you now have 2 bags each on the way up and 3 bags each on the way back. A lot of us got a refund of the extra baggage that we paid for before the new system came in. I rang virgin to clarify and I said we don't need that much baggage can I have a refund. I was refunded $120. Still waiting for it as it takes between 3 - 21 days to process. Lots of others did the same/
Linda