In Reply to: Travel insurance advise please posted by beclab on Thursday, 26. April 2012 at 20:25 Bali Time:
Recently made a claim for less than $500. They "lost' the medical report & hospital invoice. When you email them they do not answer your query or response for 10 working days. I had to get duplicate "originals" from Bali. It took 2 months to finalise the claim which after excess was about $240.