In Reply to: Booking Garuda, online or with agent ? posted by sunluva on Sunday, 30. January 2011 at 14:52 Bali Time:
I booked on line and made an error in the name (called my wife mr instead of mrs) Garuda Audstralia couldnt help me, I had to ring Jakarta and try and talk with them (very difficult) I ended up cancelling the ticket, getting a refund (minus $120) and rebooked with Garuda in Melbourne via email and phone. Garuda online is fine if you take care with the name spelling etc and if you dont have to make changes but you have to pay straight away. Garuda in AUS is better to talk to and you can book and dont have to pay for 2 months. The tax on the ticket changes every Wednesday until you pay it though (eg today the fare might be $915, next Wednesday it might be $869 etc)