In Reply to: Tegal sari posted by Andytoo on Thursday, 27. January 2011 at 16:36 Bali Time:
you have their correct email address first as there are two websites (an official one and a bogus one) with different links and different addresses.
The email address that I've used is:
reservation@tegalsari-ubud.com
If they're not responding then they're just too busy to reply or something like that as they're a very popular/busy hotel.
Normally they would get back to me the next day but have been known to take an extra day or two.
They will always respond to an accomodation request even if it's to say "sorry but we're full on those dates".
Why don't you shoot them back another email just in case your first one went 'walkabout'.