In Reply to: so sorry if people thought I was being posted by ginny on Tuesday, 25. January 2011 at 11:27 Bali Time:
Just make a small card/note up with the name of the company and the telephone number for calling outside Australia
These posts and this incident prompted some bad memories for me too and I have emailed the Insurance Ombudsman seeking some clarification. If I get no satisfaction I might haunt the local member as I wrote to the Federal Ombudsman
Di