In Reply to: HELP! air asia booking bungled :/ posted by lenny on Wednesday, 25. August 2010 at 12:02 Bali Time:
but stay online till you get someone to talk to. I normally ring at night around 9.30pm, It still takes over an hour for someone to speak with you, but just hang on and get it sorted.
Explain what you have done and they will change it for you, without any problem.
You must have the names in the right order to travel.
All the best it will be okay.
Cheers