In Reply to: interesting flight centre tale posted by Reculvers on Wednesday, 28. July 2010 at 15:49 Bali Time:
they guarantee to beat the price but only if the same flight is available and how do you know whether it is or not. Then they trap you by offering a slightly more expensive flight which you buy, because you're there and it's easier.
Small travel agencies in general try to price match and it's always safer booking through a travel agent than online but horses for courses.