In Reply to: regards air asia posted by grovey on Thursday, 22. July 2010 at 10:28 Bali Time:
Definitely the one annoying thing about them. Have tried myself countless times and have waited from half to a full hour on many occasions with no result. Have managed most times to get onto live chat. They are behind us timewise so live chat starts a little later in our day. Make sure you keep updating the page or you will timeout. good luck!