In Reply to: air asia teelephone posted by faedy on Monday, 19. July 2010 at 10:08 Bali Time:
We've made some blues with a few Air Asia flights and had to change them subsequently. I've just tried this and it seems to still work.
The process was always to go to
"Manage My Bookings"
Put in the details requested and then click "Change or Upgrade Flights" or something similar.
From there you plug in different dates and take it from there. all the additional costs will come up as you choose the changes you want.
It was never cheap as it was just another way to make a bob but there you go.
I'm pretty sure you could not change the route of the flight e.g. Perth-Bali return could not be switched to Perth-KL return. This is a bit of a nuisance.
Best of luck.