In Reply to: Hah, so not on her wholesalers list posted by sherbert on Sunday, 18. July 2010 at 09:23 Bali Time:
I agree, that particular TA probably does not get a commission from them... $$$ makes the world go around! :)
Although I am aware that people can have different opinions on what helpful and friendly means to them, when I was at O-CE-N the staff were wonderful. One of the security guys even helped us carry our boxes of water to the room on our first night, as the porter was elsewhere...