Day 5 - Emerald Villas, Sanur
So we move from MBR Legian to Emerald Villas Sanur, all very excited to be going to more plush accomm and own pool....
Traffic horrendous, a driver came from Emerald Villas to get us, was over an hour late to pick us up then nearly an hour to get back there.
VERY disappointed on arrival and shown our villa... it was 2 storey type townhouse, no outdoor living, small pool fully enclosed by high walls and it was cold as it got NO sun...villa itself lovely and new, bedrooms/bathrooms gorgeous and clean and modern, kitchen really nice (who cares really, didn't plan on using it) BUT no where to sit outside, one sunbed which was inside cos barely enough room outside for it anyway. We had a housekeeper included who was waiting for us, this lady was a gem, we were worried initially, she just stood and watched us & we thought hope she isn't gonna stand there 8hrs a day but she didn't and we wanted to bring her home, well kids did! They took us to reception to complete paperwork so my 1st question was ‘villa is nothing like your website'...they told us it was only the 3 and 4 bedroom villas with open living like pictures (we found out this was wrong on our last day when meeting another couple & inspecting their 2 bed villa, exactly what we were expecting). I asked for another sunbed (not sure where it was gonna go) but they said only one per villa....this was very disappointing after all the research I did on picking these villas, our expectations after our last stay in a villa...I hardly got in pool and certainly no sunbathing...next time I would be very specific about which villa I wanted.
In saying this we loved the location and everything else! They have a restaurant attached to it that brought breakfast every morning to us, they set table & left it, we just had to ring thru night before with our order and time required. Our h/keeper would then come in and clean it all up, do beds/bathrooms etc and then do all our washing/ironing to PERFECTION, what is not to love about coming home to find it all folded neatly on your bed or hanging up! We used restaurant one night for room service for tea, it was fine but other nights we wandered out to restaurants. Beach a short walk away as was a convenience store and anything else. Security was very good. They gave us free late checkout until 6pm last day, despite advising day before we had to move, once they double-checked emails between us they agreed and let us stay, however I think the people moving in had to go somewhere else for one night, that would have been a pain for them!