In Reply to: Villa Puri Ayu posted by superdraft on Tuesday, 6. July 2010 at 17:25 Bali Time:
Dear friends,
I would like to reply to Mr. Superdraft to clarify the situation at Villa Puri Ayu..
1- Yes we had a problem with our drainage from the Kitchen.
This happen 5 days ago! Things can break or problem arise like anywhere and we are addressing this as fast as we can! A new drainage is already in construction and should be finish by tomorrow.
2- Not that I'm aware of.. We have been very full the past few months but never had to move any guest out of the hotel. We had to upgrade some clients in better style of accommodation! No complain there!
3- Did not hear any complain but will check and make sure that our pool is spotless.
4- Maybe the staff you are referring to are the School Training.. This is a project in collaboration with various Tourism School of Bali where students get to training for few months in hotels around the island.
This trainee wear white shirt and not the hotel uniform..
They are pretty easily recognizable, call them retard is not very nice as they are learning!
5- Yes we do have a new relaxation area by the main pool with nice sofas for relax and big round table where our valuable guest can even have a BBQ!
6- All our rooms have now new LCD TV..
Best regards
Agung Darmiati
Resident Manager
Villa Puri Ayu