In Reply to: AA refund posted by trishaswish on Saturday, 3. July 2010 at 17:25 Bali Time:
There were strings attached, the credit shell can only be used for long haul flights (over 6 hours) and must be booked within 9o days. I had to get credit on quite a few flights but these rules were attached. worked for me as I booked my daughter on 2 KL to goldcoast flights.