In Reply to: jetstar meals? posted by fairy on Monday, 24. May 2010 at 08:02 Bali Time:
fare without the frills of old like salads and desert.
On no account prebook as it's an Australian airline with convict tendencies. We prebooked two meals last year at a cost of NZD 72.00 only to find the the on board cost was AUD 9.50 each. Getting the money back was like extracting teeth as after 20 or so emails I hadn't even received an acknowledgment.
Luckily after the enormous cock up they made of their NZ domestic launch I got the name and email address of the guy doing their spin doctoring and mailed him direct.
He replied with the interesting information that Jetstar does not respond to emails only hard copy old fashioned letters with stamps on, but he would investigate my case. Eventually he came back advising that by booking online ( funny how you can book online, not by letter.) we were also entitled to as many soft drinks as we wanted! $50.00 worth!!! Yeah right.
The good news was that after 6 mths received a full refund.