In Reply to: Travel Insurance claim posted by sunshine on Friday, 21. May 2010 at 11:03 Bali Time:
When my wife had a stroke she was admitted to BIMC for 4 days and they liaissed directly with the ins provider who also contacted me daily for further information and progress reports, and also re-arranged air travel details on her discharge. Was very happy with this service.
It probably is different as an outpatient.