In Reply to: Scootcruise posted by mapa on Monday, 3. May 2010 at 06:52 Bali Time:
.. as our hotel on Nusa Lembongan had pre-booked us on Scoot and arranged for them to pick us up from our hotel in Legian however despite an email confirmation no one turned up at the arranged time - after waiting another 15min we phoned them and they told us they were on their way - still no one arrived and the boat departure time was getting closer and closer - so we phoned again and they then tried to tell us they were picking us up at Nusa Dua (no way!) and then that we were booked on the afternoon sailing (again no way!). Finally when they had run out of excuses they hung up on us! The Legian hotel staff phoned them back for us & they told them to tell us to get a taxi. Of course we then got the world slowest taxi driver and arrived in Sanur just in time to run for the boat! (It felt like we were on "The Amazing Race" LOL). When we asked the booking staff at Scoot what had happened they just hung their heads and looked embarrassed! The hotel owners on Lembongan later told us this happens quite if there is only one or two pickups for that sailing as there isn't any profit then!
BTW on our next crossing we went on the Perama boat and found this way cheaper and a more enjoyable crossing :-)
Cheers
Sheryl