In Reply to: I'd ring again and see if I could get a posted by sherbert on Monday, 5. April 2010 at 17:20 Bali Time:
Does Sir Richard care obviously not
They said nothing I can do unless I change my dates and still what is stopping that flight form also getting cancelled. I booked a long stay advance rate for my accom and if I make any changes I loose 1 nights accom rate of $300 as a penalty. Also we have holidays booked from work etc so not so easy to move everthing by 3-4 days which was there only offer for a direct flight. I am still amazed no financial compensation when direct flights are dearer and no offer of upgrade so we could be more comfortable during this 11 hour epic journey. No offer of free in flight ent or food for my kids who will no doubt be tired and whinging by the time we make it to Melbourne. I will honestly never book virgin again. This is a first and last for me. No matter what poeple say about jet* I have flown 20 times with them and never had a flight cancelled maybe 1/2 hour change but that is about it. I am just so dissapointed that I put in so much planning to make this an easy trip with the kids and thanks to Virgin I am already stressing about how they will cope with the now extra long trip.