In Reply to: same posted by ocean on Tuesday, 20. April 2010 at 07:16 Bali Time:
I have tried their online chat and also called the 24 hour Aussie help line. Both said that because we booked through the "go holiday" division of Air Asia, we needed to call another number.
Which I've done unsuccessfully a few times.
I basically just want to find out what the maximum luggage amount is and how we can get more.