In Reply to: pacific blue/virgin posted by any bali advice on Saturday, 17. April 2010 at 17:33 Bali Time:
they will send you an email. they wanted to send us denpasar perth melbourne canberra instead of denpasar sydney canberra. i complained and we are back on orignal flight. we have travelled to bali many times with different carriers and have never experienced this before. outcome never again with virgin. what gets me is that over the past few weeks there have many complaints and customer dissatisfaction regarding virgin on this site and no one from virgin checks this site. if anyone out there does know a virgin employee who does care they should let them know. their call centre doesnt care(indian based). their loss. ok thats my rant